Housing disrepair surveys

Independent thermal and drone surveys that find the cause of damp, mould and heat loss, with Level 2 reports that stand up as evidence.

Available Files: Thermal Imagery, 4K Imagery & Level 2 Reports

Thermal · Damp & mould

Level 2

BINDT Thermographers

Internal

& External Survey

Dewpoint

Condensation Mapping

0

Days of Scaffold

Housing Disrepair & Damp Surveys

Housing disrepair covers any problem that leaves a home in poor condition, from leaking roofs and failed gutters to damp, condensation and black mould. Landlords are responsible for the structure and exterior of a property, including the roof, walls, windows, drains and heating. When a reported problem isn’t put right, it can lead to a disrepair claim.

Drone Site Surveys combines drone roof and façade inspections with internal thermal imaging to find the cause, not just the symptom. Our pilots are also BINDT Level 2 qualified thermographers, trained to capture, analyse and report on thermal data.

We work for landlords, housing associations and tenants. We’re fully independent and don’t carry out repairs, so our findings are objective whoever commissions the survey.

Example Image Quality

Click each image to view example image quality

What Your Disrepair Survey Can Include

Choose the level of survey you need, from a quick image overview of your property right through to an internal and external investigation including thermal with a written condition report.

DeliverableWhat it isIncluded
Internal thermal surveyRoom-by-room thermal imaging to find cold spots, damp and condensation risk.Standard
External thermal surveyThermal imaging of elevations to find heat loss, thermal bridging and missing insulation.Standard
Drone roof inspection4K imagery of roofs, gutters and chimneys, where many leaks and damp problems start.Standard
Dewpoint analysisHumidity and temperature readings used to show surfaces prone to condensation.Standard
Level 2 thermal reportA written report by our BINDT Level 2 thermographer, with thermal and visual images.Optional
Portfolio damp and mould checksRepeat surveys across your housing stock to find problems before they’re reported.Optional
Retest after repairsA follow-up survey to confirm the remedial work has fixed the problem.Optional

Thermal surveys need the right conditions, usually a temperature difference of at least 10°C between inside and outside. We’ll advise on timing when you book.

At a Glance

Capture

Thermal + 4K

Access required

Internal access

Thermographer

Level 2 BINDT

Thermal inspection

Included

Scaffold needed

None

Coverage

Mainland UK

Get a Quote

Send us an address. We will come back the same working day with a price and a scope.

Why Clients Choose a Thermal Disrepair Survey

Finding the real cause of damp and mould early saves money, protects residents and reduces the risk of a claim. Our disrepair clients benefit from:

Find the causeThermal imaging shows where heat is escaping and moisture is building up.
Level 2 thermographersTrained to capture, analyse and report on thermal data correctly.
Inside and outInternal thermal surveys combined with drone roof and façade inspections.
IndependentWe don’t carry out repairs, so our findings are always objective.
Clear reportsThermal and visual images side by side, with plain-English findings.
Less disruptionQuick, non-invasive surveys with minimal time in the resident’s home.

Knowing the condition of your whole portfolio lets you mitigate risk, prioritise spending and act on real evidence rather than assumptions.

The result?

A clear, independent record of what is causing the problem and where, so the right repair is carried out first time.

Evidence you can rely on

Reports that stand up

Thermal images only tell the full story when they’re taken in the right conditions and analysed by someone trained to read them. Our Level 2 thermographers record the conditions at the time of the survey, tune each image and add a dewpoint overlay that shows exactly which surfaces are at risk of condensation.

Every finding is set out in a clear report with thermal and visual images side by side, ready to guide remedial work or support a case.

Independent evidence for landlords and tenants alike.

CAA

CAA Operational Authorisation 11363

Fully insured, with £10m public liability and specialist UAV cover

Why drones

Why use drones and thermal imaging for disrepair?

Many causes of damp and mould start outside, on roofs, gutters and walls that are hard to see from the ground. A drone reaches them safely, while a thermal camera shows what the eye can’t.

Housing disrepair thermal survey of a residential property

Thermal · Chimney inspection
A thermal drone survey of a chimney can highlight heat loss, insulation defects, moisture ingress and abnormal heat patterns that may indicate hidden structural or flue issues.

Who we work with

Disrepair surveys for landlords, housing providers and tenants

We support housing associations, registered providers, local authorities and private landlords, as well as tenants who need independent evidence of a problem.

Our service is suitable for

  • ›Housing associations and registered providers
  • ›Local authority housing
  • ›Private landlords and letting agents
  • ›Tenants and residents
  • ›Solicitors and claims handlers
  • ›Surveyors and building consultants
  • ›Student accommodation
  • ›Care homes and supported living
  • ›Blocks of flats and apartments
  • ›Terraced, semi-detached and detached homes

For housing providers with large stock, we can survey homes proactively to find damp, mould and heat loss before they become complaints.

Why choose us

Why choose Drone Site Surveys?

Disrepair evidence only stands up if it is captured in the right conditions and analysed by someone trained to read it. Our Level 2 thermographers record the conditions at the time of the survey, capture thermal and 4K imagery inside and out, and use the drone to cover roofs, gutters and high-level areas.

Each image is tuned and given a dewpoint overlay that shows which surfaces are at risk of condensation, so the real cause of damp and mould is clear. You get an independent record of what is causing the problem and where, so the right repair is carried out first time.

Clients choose us for housing disrepair surveys because we offer:

BINDT Level 2 qualified thermographers
Internal and external thermal surveys
Drone inspection of roofs and high-level areas
Dewpoint analysis showing condensation risk
Conditions recorded at the time of the survey
Optional Level 2 thermal report
Optional portfolio damp and mould checks
Optional retest after repairs
CAA Operational Authorisation 11363 and £10m public liability cover
Independent of any repair contractor
Truly independentWe don’t carry out repairs or remedial works, and we aren’t tied to any contractor. That makes our reports independent evidence for landlords and tenants alike, focused only on what is causing the problem.

How it works

Our housing disrepair survey process

From first enquiry to secure delivery, every survey follows the same six steps, so you always know what happens next and when.

01

Tell us about the property

Tell us the address, the problem that has been reported and whether you need internal, external or both. We’ll recommend the right survey.

02

Planning and quote

We carry out a desktop assessment of the property and the surrounding airspace, check the survey against current UK drone regulations, and prepare your quote. You receive it by email with no obligation, along with the airspace map for your site and an example delivery so you can see exactly what you’ll be getting.

03

Booking your date

Once you’re happy with the quote we add your job to the schedule and start monitoring the Met Office forecast. In the meantime we prepare the pre-flight paperwork, including our risk assessment and method statement (RAMS), which we can send over for your records. As soon as we have a clear weather window and pilot availability, we confirm your attendance date. You don’t normally need to be on site.

04

The survey

Our thermographer records the conditions, then captures thermal and 4K imagery inside and out, with the drone covering roofs and high-level areas.

05

Processing

Every thermal image is tuned and analysed, with dewpoint overlays added. Findings are written up in your Level 2 report.

06

Delivery

We email you a link to our secure online portal, where your imagery, reports and any other agreed outputs are ready to view, download and share with your team or contractors. Alongside the deliverables you’ll find a folder containing the pre-flight paperwork, a copy of the drone airspace map for your site and any other relevant documents, so everything from the survey is in one place.

Request a Quote

Request a housing disrepair survey quote

Whether it’s a single complaint or a programme of damp and mould inspections across your stock, we can help.

Send us the address and a brief description of what you need, and we will come back with clear pricing and deliverable options.

Prefer to Speak to Us?

If you’d rather speak to one of the team, that’s no problem. Simply call the number below and one of our team will be more than happy to help.

Get a Quote

The quote form is taking a while to load. Open the simple form, call 0345 017 5592 or email info@dronesitesurveys.co.uk.

In The Know

Frequently Asked
Questions

Answers to the questions we are asked most often about housing disrepair surveys. If yours is not covered here, give us a call.

What is a housing disrepair survey?

An inspection that identifies defects affecting the condition of a home, such as damp, mould, leaks and heat loss. We use drones for roofs and high-level areas, and thermal cameras to find problems that can’t be seen with the naked eye.

Under the right conditions, yes. Thermal cameras show cold spots, thermal bridging, missing or poorly fitted insulation and areas at risk of condensation, which are common causes of damp and mould.

Our pilots are BINDT Level 2 qualified thermographers, trained to capture and analyse thermal images and write reports on the findings.

Our Level 2 reports set out the conditions at the time of the survey and what was found, so they can be used to support a disrepair case or guide remedial work. We’re independent, so the findings are objective.

Yes. We survey for housing associations, local authorities, private landlords and tenants. Our approach is the same whoever commissions the survey.

Thermal surveys work best when there’s a temperature difference of at least 10°C between inside and outside, so they’re usually done in the colder months, early morning or evening. We’ll advise on timing.

For an internal thermal survey, yes. External and roof surveys can usually be done without entering the home.

See what you get

View an example survey

See exactly what you would receive, before you book.

  • The secure online portal your team would use
  • Roof and façade imagery, organised by section
  • A surveyor’s condition report with RAG ratings
  • An interactive 3D model you can measure from
LIVEExample surveysSent by our team, usually the same working day

Where shall we send them?

Tell us who you are and we’ll email the examples over.

We’ll use your details to send the examples and follow up about them. See our privacy policy.

For procurement and H&S teams

Get our compliance pack

The documents you need to approve us as a supplier, in one place.

  • CAA Operational Authorisation
  • Public liability insurance, £10 million
  • Professional indemnity insurance, £1 million
  • Constructionline Gold, SSIP and SafeContractor certificates
  • Example risk assessment and method statement
PDFCompliance packEmailed by our team, usually the same working day

Where shall we send it?

Tell us who you are and we’ll email the pack over.

We’ll use your details to send the pack and follow up about it. See our privacy policy.

The quote form is taking a while to load. Open the simple form, call 0345 017 5592 or email info@dronesitesurveys.co.uk.