At Drone Site Surveys Ltd, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website https://dronesitesurveys.co.uk or contact us.

By using our website, you agree to the terms outlined in this policy.

1. Who We Are

This website is owned and operated by:

Drone Site Surveys Ltd
Website: https://dronesitesurveys.co.uk
Email: info@dronesitesurveys.co.uk
Phone: 0345 017 5592
Registered Address:

Liverpool Science Park
131 Mount Pleasant
Liverpool
L3 5TF

2. Personal Data We Collect

We collect personal data to operate our website, respond to enquiries, and deliver services.

2.1 Information You Provide to Us

Name, email, and phone number (e.g. via forms or email)
Company details and project information (when requesting quotations)
Comments you submit on our website

2.2 Data Collected Automatically

When you browse our website, we collect technical data such as:

IP address
Browser type and version
Device information
Pages visited and time spent on the site

2.3 Embedded Content

Articles or pages on our site may include embedded content (e.g. videos, images, or maps). Embedded content from other websites behaves exactly as if you visited the external site directly. These websites may collect data, use cookies, and track your interaction according to their own privacy policies.

3. Comments and Spam Detection

When visitors leave comments, we collect:

The data shown in the comment form
The visitor’s IP address
The browser’s user agent string (to help detect spam)

4. Cookies

We use cookies to improve your browsing experience and ensure website functionality.

4.1 Examples of Cookies We Use

Comment cookies – store your details so you don’t need to re-enter them when commenting again (expires after 1 year).
Login cookies – store login information and preferences (expires after 2 days, or 2 weeks if “Remember Me” is selected).

5. How We Use Your Data

We only process your data where lawful and necessary, including:

Responding to your enquiries
Providing quotations and services
Approving and displaying comments
Improving website performance and security
Fulfilling legal and regulatory obligations

We do not sell or rent your data to third parties.

6. Legal Basis for Processing

Under the UK GDPR and EU GDPR, we process your data on the following grounds:

Contract – to provide the services or information you request
Consent – where you opt in to receive communications
Legitimate interests – improving website performance and responding to enquiries
Legal obligations – where required by law

7. Who We Share Your Data With

We only share data when necessary and securely:

Our internal team, to respond to your requests
Website hosting and security providers
Email service providers
Automated spam detection services
Regulatory authorities, where legally required

All third-party processors comply with GDPR and data protection laws.

8. How Long We Keep Your Data

Registered accounts – personal data is stored in user profiles and visible to the user; you can edit or delete your information at any time (except your username).
Enquiry data – kept only as long as necessary to respond to your request or deliver services.

Once data is no longer required, it is securely deleted or anonymised.

9. Your Rights Under GDPR

You have the right to:

Request a copy of your personal data
Correct inaccurate information
Request deletion of your data
Restrict or object to processing
Request data portability
Withdraw consent where applicable

To exercise your rights, contact us at info@dronesitesurveys.co.uk.

10. Right to Complain

If you believe we’ve mishandled your data, you can lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk/
Helpline: 0303 123 1113

11. Where We Send Your Data

Visitor comments may be checked via an automated spam detection service.
We may also process your data on secure servers located inside or outside the UK, with appropriate safeguards in place.

12. How We Protect Your Data

We take security seriously and use:

SSL encryption on our website
Secure email servers
Limited access to personal data
Regular plugin and security updates
Monitoring tools to detect unauthorised access

13. Automated Decision-Making & Profiling

We do not use automated decision-making or profiling based on your personal data.

14. Industry Regulatory Disclosures

Drone Site Surveys Ltd operates in compliance with UK aviation, drone, and data protection regulations. Where required, we may share information with relevant authorities.