
Operational Control in Housing Repairs: Using Drone Surveys to Improve Performance
The housing repairs performance is hard to improve when teams are working from partial views, unclear scopes and repeat visits.

The housing repairs performance is hard to improve when teams are working from partial views, unclear scopes and repeat visits.


From a resident’s point of view, a housing repairs is usually more than a maintenance task. It can mean access


Building safety information can be technical and abstract, and it is difficult for residents to visualise it. Positive imagery helps


A well-managed building does not build a safety culture. It is built on being able to show what is known,


Not all drone surveys are the same. The difference is rarely the drone itself. It is the permissions, planning, data


Major works programmes often succeed or fail before the first contractor arrives. The quality of the survey evidence matters. Capturing
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