Heat loss surveys

Find exactly where heat is escaping from your building, so insulation and repairs go where they’ll make the biggest difference.

Available Files: Thermal Imagery & Thermographer Reports

Heat loss · Thermal capture

IR

Radiometric Imagery

None

Access Required

Level 2

Thermographer

0

Days of Scaffold

Thermal Heat Loss Surveys

A heat loss survey uses thermal imaging to show where warmth is escaping from a building. Under the right conditions, a thermal camera sees what the naked eye can’t: missing insulation, thermal bridging, air leakage and failing windows.

We capture every elevation and the roof by drone, then our Level 2 qualified thermographers thermally tune the images, narrowing the temperature scale to strip out background noise so the real anomalies stand out.

The result is clear evidence of where to invest in insulation and repairs, helping cut energy bills, improve comfort and support EPC and retrofit planning.

Example Image Quality

Click each image to view example image quality

What Your Heat Loss Survey Includes

Every heat loss survey pairs thermally tuned images with matching 4K visuals, delivered digitally and ready to share.

DeliverableWhat it isIncluded
Radiometric thermal imageryTemperature data in every pixel, recording the highest and lowest temperatures across each image.Standard
Thermally tuned imagesImages with the temperature scale narrowed by our thermographer, so heat loss stands out clearly.Standard
Matching UHD 4K imageryVisual images of the same areas, so every anomaly can be located on the building.Standard
Digital deliveryA secure download link, ready to share with contractors, retrofit assessors or colleagues.Standard
Thermographer’s reportWritten observations and recommendations from our Level 2 qualified thermographer.Optional
Internal thermal inspectionRoom-by-room thermal images to confirm anomalies found from outside.Optional
Post-works surveyA repeat survey after insulation or repairs, to confirm the improvement.Optional

Heat loss surveys need at least a 10°C difference between inside and outside, so they’re carried out between autumn and spring, usually after dark with the heating on.

At a Glance

Capture

Thermal + 4K

Access required

Usually none

Best season

Autumn–spring

Analysed by

Thermographer

Scaffold needed

None

Coverage

Mainland UK

Get a Quote

Send us an address. We will come back the same working day with a price and a scope.

Where Buildings Lose Heat

Every building loses heat somewhere. A heat loss survey shows where, and how badly. Common problem areas include:

WallsMissing, slumped or poorly fitted cavity and solid wall insulation.
Roofs and loftsGaps in loft insulation and heat escaping through flat and pitched roofs.
Windows and doorsFailed seals, poor fitting and draughts around frames.
Thermal bridgesLintels, floor edges and junctions that conduct heat through the structure.
Air leakageGaps around service penetrations, eaves and loft hatches.
Heating systemsHot pipework and underfloor heating losing heat where it shouldn’t.

Heat loss means higher energy bills, cold spots that can lead to condensation and mould, and a bigger carbon footprint. Knowing where it’s happening lets you fix the right things first.

The result?

A clear picture of where your building is losing heat, so insulation and repairs go where they’ll make the most difference.

Landlords & housing providers

Support EPC and damp compliance

The government has confirmed that privately rented homes in England and Wales will need to reach EPC band C by October 2030. For social landlords, Awaab’s Law has set strict timescales for dealing with damp and mould since October 2025, with later phases extending to other hazards, including excess cold.

A heat loss survey helps you find the cold spots, missing insulation and thermal bridges behind these problems, and prioritise work across your portfolio.

Target improvement work where it’s needed, backed by clear thermal evidence.

CAA

CAA Operational Authorisation 11363

Fully insured, with £10m public liability and specialist UAV cover

Why drones

Why use a drone for your heat loss survey?

From the ground, you can’t properly see heat escaping through the roof or upper storeys. A drone captures every elevation and the whole roof from the right angle, in a single visit.

Thermal Photograph of home depicting heat loss
Heat loss · Elevation capture
Heat escaping from every elevation, with no one working at height.

Sectors We Cover

Heat loss surveys for homes, landlords & businesses

We carry out heat loss surveys for homeowners, private landlords, housing associations, local authorities and commercial property owners across the UK.

Our service is suitable for

  • ›Offices and commercial premises
  • ›Warehouses, factories and industrial buildings
  • ›Retail units, shopping centres and retail parks
  • ›Residential apartment blocks and housing developments
  • ›Housing association and social housing properties
  • ›Schools, colleges, universities and education estates
  • ›Hospitals, clinics and other healthcare buildings
  • ›Local authority and public-sector buildings
  • ›Historic, heritage and listed buildings
  • ›Hotels, leisure centres and hospitality properties
  • ›Care homes and assisted-living facilities
  • ›Distribution centres and logistics hubs
  • ›Churches and places of worship
  • ›Agricultural and rural buildings
  • ›MOD, defence and secure estate buildings
  • ›Prisons and custodial facilities
  • ›Construction sites and newly completed developments
  • ›Multi-site commercial and residential property portfolios

For clients with assets spread over large areas, we build a consistent visual library of the external envelope of every asset, helping teams compare condition and prioritise maintenance.

Why choose us

Why choose Drone Site Surveys?

Thermal images only show heat loss reliably when they are taken in the right conditions and read by someone trained to interpret them. We plan every survey for at least a 10°C difference between inside and outside, and our CAA approved pilots capture every elevation and the roof in radiometric thermal and UHD 4K, after dark with the heating on.

Our BINDT Level 2 qualified thermographers then tune each image to strip out background noise and pinpoint missing insulation, thermal bridging, air leakage and failing windows. You get a clear report showing where your building is losing heat, so insulation and repairs go where they’ll make the most difference.

Clients choose us for heat loss surveys because we offer:

BINDT Level 2 qualified thermographers
Radiometric thermal imagery, captured after dark
Surveys planned for at least a 10°C temperature difference
Matching UHD 4K imagery of every elevation
Thermally tuned images that strip out background noise
No scaffold, and usually no access needed
Optional thermographer’s report
Optional internal inspection and post-works survey
CAA Operational Authorisation 11363 and £10m public liability cover
Mainland UK coverage
Truly independentWe don’t install insulation or carry out retrofit or repair works. Our thermal findings show where heat is escaping without any pressure to buy an upgrade, so you can spend where it matters.

How it works

Our heat loss survey process

From first enquiry to secure delivery, every survey follows the same six steps, so you always know what happens next and when.

01

Tell us about the property

Email us the address with postcode and what you need, whether that’s a single building or a whole portfolio. We’ll come back with the options available.

02

Planning and quote

We carry out a desktop assessment of the property and the surrounding airspace, check the survey against current UK drone regulations, and prepare your quote. You receive it by email with no obligation, along with the airspace map for your site and an example delivery so you can see exactly what you’ll be getting.

03

Booking your date

Once you’re happy with the quote we add your job to the schedule and start monitoring the Met Office forecast. In the meantime we prepare the pre-flight paperwork, including our risk assessment and method statement (RAMS), which we can send over for your records. As soon as we have a clear weather window and pilot availability, we confirm your attendance date. You don’t normally need to be on site.

04

The survey

Our CAA approved pilot captures every elevation and roof area in radiometric thermal and UHD 4K, after dark with the heating on, for accurate readings.

05

Processing

Every image is checked and organised into colour-coded folders. Any thermal analysis or reporting you’ve asked for is completed at this stage.

06

Delivery

We email you a link to our secure online portal, where your imagery, reports and any other agreed outputs are ready to view, download and share with your team or contractors. Alongside the deliverables you’ll find a folder containing the pre-flight paperwork, a copy of the drone airspace map for your site and any other relevant documents, so everything from the survey is in one place.

Request a Quote

Request a heat loss survey quote

Whether you want to cut your energy bills or plan improvements across a whole portfolio, we can tailor the survey to your buildings and your requirements.

Send us the address and a brief description of what you need, and we will come back with clear pricing and deliverable options.

Prefer to Speak to Us?

If you’d rather speak to one of the team, that’s no problem. Simply call the number below and one of our team will be more than happy to help.

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In The Know

Frequently Asked
Questions

Answers to the questions we are asked most often about heat loss surveys. If yours is not covered here, give us a call.

What is a heat loss survey?

A heat loss survey uses a thermal camera to show where warmth is escaping from a building. It highlights missing insulation, thermal bridging, air leakage and other defects that can’t be seen with the naked eye.

Each thermal image records a range of temperatures. Our thermographers narrow that range to remove background noise, so the areas losing heat stand out clearly.

There needs to be at least a 10°C difference between inside and outside temperatures, so surveys are carried out between autumn and spring, usually after dark with the heating on. Surfaces need to be dry and it can’t be too windy.

A thermal survey doesn’t replace an EPC or a retrofit assessment, but it gives you visual evidence of where the building is losing heat, helping you and your assessor decide which improvements to prioritise.

A heat loss survey is a type of thermal survey focused on energy loss. A general thermal survey can also look for water ingress, damp and other defects. Find out more about thermal surveys.

Yes. A survey after the works shows whether insulation is continuous and where gaps or thermal bridges remain. Comparing before and after surveys gives a clear picture of what the work has achieved.

Yes. Drones can cover whole streets and estates quickly, helping housing providers and landlords find the properties losing the most heat.

Not usually, but we’ll ask for the heating to be on for several hours beforehand, so there’s a good temperature difference. We just need safe access to a take-off area nearby.

A report from our Level 2 qualified thermographer, with thermally tuned images showing where heat is escaping and an explanation of the likely cause.

See what you get

View an example survey

See exactly what you would receive, before you book.

  • The secure online portal your team would use
  • Roof and façade imagery, organised by section
  • A surveyor’s condition report with RAG ratings
  • An interactive 3D model you can measure from
LIVEExample surveysSent by our team, usually the same working day

Where shall we send them?

Tell us who you are and we’ll email the examples over.

We’ll use your details to send the examples and follow up about them. See our privacy policy.

For procurement and H&S teams

Get our compliance pack

The documents you need to approve us as a supplier, in one place.

  • CAA Operational Authorisation
  • Public liability insurance, £10 million
  • Professional indemnity insurance, £1 million
  • Constructionline Gold, SSIP and SafeContractor certificates
  • Example risk assessment and method statement
PDFCompliance packEmailed by our team, usually the same working day

Where shall we send it?

Tell us who you are and we’ll email the pack over.

We’ll use your details to send the pack and follow up about it. See our privacy policy.

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